Breville DIE CAST PROGRAMMABLE BES820XL User Manual download pdf (Page 29)

PROBLEM POSSIBLE CAUSES WHAT TO DO

Machine is making a loud and

continuous pumping noise

Water tank is empty

Refer to step 1 – ‘Filling The Water Tank’, page 14 .

Water tank is not securely in place

Refer to step 1 – ‘Filling The Water Tank’, page 14 .

Coffee is too weak or watery

Coffee grind is not ﬁne enough Ensure you use a suitable espresso grind. Use

a dark roast coffee generally labelled ‘Espresso

Blend’. Refer to ‘The Grind’ on page 22.

No steam/hot water is generated

Machine is not turned on Ensure the machine is plugged in and the power

is on.

Water tank is empty

Refer to step 1 – ‘Filling The Water Tank’, page 14.

Selector Control is not in ‘Steam’ or ‘Hot

Water’ position

Turn the selector control to the ‘Steam’ or ‘Hot

Water’ position.

Steam Wand is blocked Use the pin on the cleaning tool to clear the

opening. If the steam wand continues to be

blocked remove the tip of the steam wand using

the spanner in the middle of the cleaning tool.

Refer

to ‘Care and Cleaning’, page 24.

Milk is not foamy after texturing

Not enough steam Steam wand may be blocked. Refer to “Care and

Cleaning’, page 24.

Milk is not fresh and cold Milk must be cold and fresh. Refer to ‘How To

Texture Milk For A Cappuccino Or Latté’, page 19.

Machine is not working

The unit appears to be ‘on’ but the

machine ceases to operate

The safety thermal-cut may have activated due to

the pump overheating. Turn the machine off and

allow it to cool for about 30-60 minutes.

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Breville DIE CAST PROGRAMMABLE BES820XL User Manual Page 29