Breville DIE CAST PROGRAMMABLE BES820XL User Manual download pdf (Page 28)

PROBLEM POSSIBLE CAUSES WHAT TO DO

No créma

Coffee is not tamped ﬁrmly enough

Refer to ‘Tamping The Coffee’, page 15.

Coffee grind is too coarse Ensure you use a suitable espresso grind. Refer to

‘The Grind’ on page 22.

Ground coffee is not fresh Pre-ground coffee should not be kept for longer

than a week. Refer to ‘The Grind’ on page 15.

Filter holes are blocked Use the ﬁne pin on the cleaning tool to clear the

holes. Refer to ‘Cleaning The Filters’, page 24.

Machine is making pulsing/

pumping sound while extracting

coffee or steaming milk

The machine is carrying out the normal

operation of the 15 bar pump

No action require as this is the normal operation of

the machine.

Coffee runs out around the edge

of the ﬁlter holder

Filter holder is not inserted in the brew

head properly

Refer to ‘Inserting The Filter Holder’, page 16.

There are coffee grounds around the

ﬁlter rim

Clean any excess ground coffee from the rim of

the ﬁlter holder to ensure a proper ﬁt into the brew

head.

Too much ground coffee in the ﬁlter

Refer to ‘Preparing The Coffee’, page 15.

Ground coffee has been tamped too ﬁrmly

Refer to ‘Tamping The Coffee’, page 15.

Incorrect ﬁlter for amount of ground

coffee used

Ensure you use the small ﬁlter for 1 cup of coffee

and the larger ﬁlter for 2 cups of coffee.

Coffee ﬁlters out in drops from

the ﬁlter holder

The water tank is empty or low

Refer to step 1 – ‘Filling The Water Tank’, page 14.

Coffee grind is too ﬁne Ensure you use a suitable espresso grind. Refer to

‘The Grind’ on page 22.

Machine is blocked by mineral deposits Decalcify the machine. Refer to ‘Decalcifying’,

page 26.

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Breville DIE CAST PROGRAMMABLE BES820XL User Manual Page 28

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